Contact Us

Do you ship internationally? 
Yes, we ship worldwide using either international couriers such as Fedex and DHL.

If I am an international customer do I pay tax? 
PRJKT8 is required to declare the retail value of the timepiece in the shipment. International shipments are subject to import fees upon arrival in the destination country; any importation fees or taxes are the responsibility of the customer.

Can you help me find a new watch strap?

Yes! We're happy to help you find straps for your beloved watch! Please use the Contact form and let us know the brand and model of your watch, and we'll do our best to help you in finding a replacement.

Can I return an Item I'm unhappy with?
We have a no refund policy on Limited Editions and International orders and will not issue a refund for the products purchased.

Customer satisfaction is very important to us, our policies are in place to protect customers and reduce risk of damage during shipping to ensure the highest quality, standards, and values that our company believes in.

All prices are subject to change due to factors beyond our control, including but not limited to, manufacturer price increases or currency exchange rate fluctuations. 

We have a no cash refund policy for all products purchased. We are happy to offer a store credit on selected items and subject to our complete discretion. 

In case of an accepted returned item, we are happy to offer you a hassle-free return policy. Please make sure that the product you purchased is in its original packaging and unused, the item has to be sent back to us within 7 calendar days from the date mentioned on the receipt. Please refer to our refund policy here